Delivery Options Overview
We provide fast and reliable delivery services to make your grocery shopping stress-free. Once you place your order online, you will receive a confirmation message with all the details. Our team carefully packs your items and delivers them right to your doorstep within the promised time. You can also choose to pick up your order directly from our store if that’s more convenient for you.
1. Place your order and select your preferred delivery method.
2. Receive an order confirmation via SMS or email.
3. Wait for your order to arrive at your doorstep.
4. Or, collect your order directly from our shop.
Exchange or Return of Goods
We strive to deliver only the best quality products, but if you receive any damaged, expired, or incorrect items, you are eligible for an exchange or return within 24–48 hours of delivery.
Products must be returned in their original packaging. A receipt or order confirmation is required. Perishable items (like fresh fruits, vegetables, and dairy) can only be returned if they are damaged or spoiled at the time of delivery.
FAQs
If your order is delayed, please check your order confirmation email/SMS for tracking details or contact our customer support team. We’ll help you resolve it quickly.
Deliveries are usually paused on major public holidays. However, orders placed during holidays will be delivered on the next available working day.
We currently deliver within our service areas. You can check delivery availability by entering your postcode during checkout.
Yes, we offer next-day delivery for most orders placed before our daily cut-off time. Some items may take longer depending on stock and location.
We recommend someone be available to collect the order. If not, you can provide delivery instructions at checkout (e.g., leave with a neighbor or at reception).
